Is Prana Health's AI doctor free?

Yes! Our AI health consultation is completely free. You can chat with our AI doctor 24/7 at no cost. If you want to speak with a licensed human doctor, visits start at just $49.

How quickly can I see a doctor?

Our AI doctor responds instantly. If you need to speak with a licensed physician, you can typically connect within 60 minutes of booking.

Does Prana Health protect my health information?

Yes, Prana Health implements security controls designed to meet HIPAA requirements. Your health information is encrypted both in transit and at rest, and we follow healthcare privacy best practices.

What can I ask the AI doctor?

You can ask about symptoms, get health information, understand medications, learn about conditions, and get guidance on whether you need to see a doctor. Our AI can help with general health questions but always recommend consulting a licensed physician for diagnoses and treatment.

Are the doctors licensed?

Yes, all physicians on our platform are board-certified and licensed to practice in all 50 US states.

How much does a doctor visit cost on Prana Health?

Doctor visits on Prana Health start at just $49. The AI consultation is completely free. There are no hidden fees or subscription required.

Can I get a prescription from Prana Health?

Yes, our licensed physicians can prescribe medications when medically appropriate. Prescriptions are sent directly to your preferred pharmacy.

Do I need insurance to use Prana Health?

No insurance is required. Our flat $49 rate applies to everyone, regardless of insurance status. The AI consultation is always free.

What conditions can Prana Health treat?

Our doctors can treat over 100 common conditions including cold and flu, UTIs, sinus infections, allergies, skin conditions, anxiety, and many more. Our AI can help determine if your condition is something we can treat.

Is Prana Health available in my state?

Yes, Prana Health is available in all 50 US states. Our physicians are licensed to practice across the country.

Can an AI doctor prescribe medication?

No, our AI doctor cannot prescribe medications. However, if you need a prescription, you can connect with a licensed human physician through Prana Health for just $49. Our doctors can prescribe medications when medically appropriate and send them directly to your pharmacy.

Is the AI doctor accurate?

Our AI doctor is designed to provide helpful health information based on current medical knowledge. It's excellent for understanding symptoms, getting health education, and determining if you need to see a doctor. However, it's not a replacement for professional medical diagnosis. For serious concerns, we always recommend consulting with a licensed physician.

How does telehealth work on Prana Health?

Telehealth on Prana Health is simple: First, chat with our free AI doctor to understand your symptoms. If you need human care, book a video visit with a licensed physician for $49. You'll connect via secure video call, discuss your health concerns, and receive diagnosis, treatment recommendations, and prescriptions if needed—all from the comfort of your home.

What's the difference between Prana Health and WebMD?

Unlike WebMD which provides static health articles, Prana Health offers an interactive AI doctor that has a conversation with you about your specific symptoms. Our AI asks follow-up questions, considers your complete situation, and provides personalized guidance. Plus, if you need real medical care, you can book a $49 doctor visit directly through our platform.

Can I use Prana Health for my children?

Yes, parents can use Prana Health to get guidance about their children's symptoms. Our AI doctor can help you understand common childhood illnesses and determine if your child needs to see a pediatrician. For video visits with our physicians, we recommend for non-emergency situations in children over age 2.

Telehealth vs Urgent Care | Cost & Convenience Comparison

When you're sick but it's not an emergency, should you visit urgent care or try telehealth? This guide helps you make the right choice for your situation—and your wallet.

Cost Comparison

Telehealth visit: $49-75 (or free with some providers like Prana Health)
Urgent care visit: $150-300 without insurance
Emergency room: $500-3,000+

When to Choose Telehealth

Telehealth is ideal for:

Cold and flu symptoms
Allergies and sinus infections
Skin rashes (via video)
UTI symptoms
Mental health concerns
Prescription refills
Follow-up appointments
Minor injuries you can show on camera
Health questions and advice

When to Choose Urgent Care

Visit urgent care when you need:

X-rays or lab tests
Stitches for cuts
IV fluids for dehydration
In-person examination
Splints or casts
Complex wound care

For emergencies like chest pain, difficulty breathing, severe bleeding, or stroke symptoms, go to the ER or call 911 immediately.

The Prana Health Approach

Start with our free AI doctor to understand your symptoms. If you need a human doctor, our licensed physicians can see you via video for just $49—often within an hour. If we determine you need in-person care, we'll tell you right away.

Save time and money: Try our free AI consultation first. It takes 2 minutes and helps you decide your next step.

Telehealth vs Urgent Care: Which Should You Choose?

Cost Comparison

When to Choose Telehealth

When to Choose Urgent Care

The Prana Health Approach

Have Questions About Your Health?